Privacy Policy

The protection of your personal data is very important to us. Therefore we process your data exclusively on the basis of the legal regulations (DSGVO, TKG 2003). In this privacy policy we inform you about the most important aspects of data processing within our website.

Contact us
If you contact us via the form on the website or by e-mail, your data will be stored for six months to process the request and in case of follow-up questions. We will never share this information without your consent.



Data storage

We point out that for the purpose of easier shopping and subsequent contract processing by the web shop operator in the context of cookies, the IP data (provider, location) of the connection owner are stored.
Data collected via our online shop is stored on our web server. The web server is hosted by 1&1, 1&1 Internet SE, Elgendorfer Str. 57, 56410 Montabaur, Germany.
Depending on the use of our offer, the following personal data will be stored:

Contact:          e-mail address

Newsletter:      name, e-mail address

Registration:    name, e-mail address

For the purpose of the contract processing the following data are stored with us:


Order:             name, address, e-mail address, Date of birth*, Credit card number **

* The date of birth is used on the one hand to check the age of majority of the customer, on the other hand in order to be able to clearly identify the debtor in case of late payment or non-payment.
** The credit card number is stored exclusively by the implementing bank / payment service provider.
The data provided by you are required to fulfill the contract or to carry out pre-contractual measures. Without this data we cannot conclude the contract with you via the webshop.
A transfer of data to third parties does not take place, with the exception of the transmission of the credit card data to the processing bank / payment service provider for the purpose of debiting the purchase price and to the transport company / shipping company commissioned by us to deliver the goods, as well as to our tax advisor to fulfill our tax obligations.
After termination of the shopping process, the data stored with us will be deleted. In the case of a contract, all data from the contractual relationship are stored until the expiry of the tax retention period (7 years).
In addition, data such as name, address, purchased goods and date of purchase will be stored until the end of product liability (10 years). Data processing takes place on the basis of the statutory provisions of § 96 (3) TKG and Art. 6 para. 1 lit a (consent) and / or lit b (necessary for fulfillment of the contract) of the GDPR.

 

Encryption with https
We use https to transfer data securely on the Internet. By using TLS (Transport Layer Security), an encryption protocol for secure data transmission over the Internet, we can ensure the protection of confidential data. You acknowledge the use of this security of data transfer by the small lock symbol and the use of "https" as part of our web address.


Cookies

Our website uses so-called cookies. These are small text files that are stored on your device using the browser. They do no harm.
We use cookies to make our offer user-friendly. Some cookies remain stored on your device until you delete them. They allow us to recognize your browser on your next visit.
If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you allow this only in individual cases.
Disabling cookies may limit the functionality of our website.

Web Analysis:

Our website uses features of the web analytics service Google Analytics, the company Google Inc. 1600 Amphitheater Parkway Mountain View, CA 94043, USA. For this purpose, cookies are used that allow an analysis of the use of the website by your users. The information generated in this way is usually transmitted to a Google server in the USA and stored there.

You can prevent this by setting up your browser so that no cookies are stored.
The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data.
We have concluded a corresponding contract data processing contract with the provider.
The relationship with the web analytics provider is based on the standard contractual clauses / adequacy decision of the European Commission with USA, the EU-US Privacy Shield.
The data processing takes place on the basis of the legal regulations of the § 96 Abs 3 TKG as well as the art 6 Abs 1 a) (consent) and / or f (legitimate interest) of the DSGVO.
Our concern in the sense of the DSGVO (legitimate interest) is the improvement of our offer and our website. Since the privacy of our users is important to us, the user data is pseudonymized.
The user data is kept for a period of 14 months and then deleted.

 

Newsletter
You have the opportunity to subscribe to our newsletter via our website. For this we need your e-mail address and your declaration that you agree with the subscription to the newsletter. Once you have subscribed to the newsletter, we will send you a confirmation email with a link to confirm your registration (double opt-in).
We use the data stored in the registration for the newsletter solely for our newsletter.

For sending out newsletters, we use the Mailchimp program of The Rocket Science Group, LLC, 675 Ponce de Leon Ave. NE, Suite 5000, Atlanta, GA 30308, USA.
To measure success and improve a sent newsletter, data such as location, opening and click behavior are stored in the newsletter.

The completed contract data processing contract with the mailchimp provider ensures compliance with the European Data Protection Act.

You can cancel the subscription to the newsletter yourself at any time by unsubscribing from the newsletter or by sending an e-mail to: info@musterag.com

We will immediately delete your data in connection with the newsletter dispatch.

Your rights
In principle, you have the rights to information, correction, deletion, restriction, data portability, revocation and opposition.

Please let us know your request via the following e-mail: info@musterag.com
If you believe that the processing of your data violates data protection law or if your data protection claims have otherwise been violated in a way, you can complain to the supervisory authority. In Austria, this is the data protection authority
Austrian Data Protection Authority, Wickenburggasse 8, 1080 Vienna, email: dsb@dsb.gv.at.


You can reach us under the following contact details:

musterAG.com, Cassandra Bahreman shock,
email: info@musterag.com
Tel. + 43 / (0) 676 959 21 55

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As of May 2018